The European Consumer Summit 2020 will bring together up to 500 stakeholders from all European Member States, including policymakers, national enforcement authorities, academia, consumer and business organisations, and youth representatives. The objective is to kick-start a new engagement model with national stakeholders to involve them early and closely in shaping the future EU Consumer Policy Priorities. 

In addition to general policy presentations, there will be stakeholder workshops around the following key thematics: Artificial Intelligence, safety and security in the digital age, financial services in the digital age and sustainable consumption. Participants will begin to formulate the strategy for how all actors can best work together to deliver for consumers in the green and digital transition.                        

The Commission’s current European Consumer Agenda, due to expire in 2020, dates back to 2012.  The time is ripe for replacing it. President Ursula von der Leyen’s political guidelines call for upgrading Europe’s unique social market economy to equip it for leading the transition to a healthy planet and a new digital world.  Private consumption accounts for 57% of EU’s GDP, so consumers will be a key driving force in such a transition. The mission letter to Commissioner for Justice and Consumers, Didier Reynders, calls for empowering consumers in the digital and green transition, as well as for enabling Member States and consumers to efficiently enforce consumer rights and safety. 

The European Consumer Summit 2020 is therefore dedicated to begin shaping the policy direction around sustainable consumption, digitalisation and effective enforcement, and improving the way all stakeholders can work together at EU and national level to deliver effective protection for consumer interests.